Training Provider Profile | Myskillsfuture.gov.sg

$Trainer's Profile$

Aaron Chong

Key Domains/Areas of Practice

Aaron Chong is a skilled Corporate Trainer with a focus on developing and optimizing training programs that drive organizational success. With experience at Bacha Coffee, TDCX Singapore, and Chubb Singapore, Aaron has honed his ability to deliver comprehensive training solutions, including new employee onboarding, SOP implementation, and soft skills development. His use of multimedia strategies and role-playing exercises maximizes learner engagement and retention.

In addition to his strong background in corporate training, Aaron is proficient in quality assurance, having held positions that required maintaining compliance with industry standards. He is bilingual in English, Mandarin, and Cantonese, and holds a WSQ Advanced Certificate in Learning and Performance, which enhances his ability to deliver impactful and results-driven training across diverse industries.

Qualifications Levels and Description

First degree or equivalent
Other statements of attainment, modular certificates or equivalent
1. WSQ Advanced Certificate in Learning and Performance - 04-2021 (ACLP - Eunos)
2. BCP (Basic Insurance Concepts and Principles) PGI (Certificate in General Insurance) HI (Health Insurance) - 04-2019 ( Singapore College of Insurance - Singapore)
3. PGI (Certificate in General Insurance) - 04-2016 (Singapore College of Insurance - Singapore)
4. HI (Health Insurance) - 04-2016 (Singapore College of Insurance - Singapore)
5. Mass Communications - 01-2014 (Kaplan Singapore)
WSQ Advanced Certificate or equivalent
WSQ Advanced Certificate in Learning and Performance - 04-2021 (ACLP - Eunos)

$Trainer's Profile$

Alvina Fu

Key Domains/Areas of Practice

With over 15 years of experience in the dynamic world of marketing, Alvina has honed her expertise at industry-leading tech giants such as Meta and Amazon. Her journey also includes pivotal roles in local startups, where she navigated the challenges of growth and innovation. Alvina's diverse skill set spans events management, B2B strategies, social media, and SEO marketing, making her a well-rounded marketing professional.
In addition to her marketing career, Alvina is the proud owner of a small Korean eatery in the CBD. This venture not only fuels her passion for food but also serves as a practical platform to stay attuned to the latest market trends.
At FirstCom Academy, Alvina is dedicated to empowering brands and individuals by helping them harness the power of AI and her extensive marketing expertise. She is committed to guiding others in realizing their goals and achieving success in the ever-evolving digital landscape.

Qualifications Levels and Description

WSQ Advanced Certificate or equivalent
ADVANCED CERTIFICATE IN TRAINING AND ASSESSMENT 24 Sep 2018
Institute for Adult Learning (IAL)
Master's degree or equivalent
Bachelors in Business Administration
Singapore Management University, 2013
Master's degree or equivalent
Masters in Digital Media Management
Teeside University, 2015

Experience

Dynamic and results-driven regional marketing leader with over 13 years of experience in APAC, specializing in crafting and executing Go-to-Market strategies for diverse industries. Demonstrated expertise in full-funnel marketing, account-based marketing (ABM), and multi-channel campaign execution. Proven ability to drive demand generation, foster sales alignment, and optimize inbound lead pipelines through data-driven insights. Adept at navigating complex cross-functional environments, influencing global and local stakeholders, and delivering impactful regional programs. Recognized for entrepreneurial spirit, adaptability, and a relentless focus on driving measurable business outcomes.

$Trainer's Profile$

Andy Ang

Key Domains/Areas of Practice

Andy is an ACTA-certified Adult Educator, a CSM®, a CSPO® and holds an MBA specialising in Knowledge Management and Employee Motivation. He is currently pursuing another Master’s in Digital Management. Andy has more than a decade of prior experience in Organisational Excellence work in the Education, Research and Healthcare sectors. He was last seen helping a Digital Design Agency to set up a Design School in Myanmar before the epidemic. Andy is currently the Chief Helper of Need Help?. An agency specialising in Content Planning and Creation - where he helps organisations and individuals develop corporate and personal branding through Content Marketing. Andy is also one of the few who has attended the six-month Advanced Facilitators Program from IAL. Learners attending Andy’s course at FirstCom Academy can expect a fun and inspiring learning experience. As a Trainer Practitioner, Andy has the latest and first-hand industry knowledge on Digital Content Marketing.

Qualifications Levels and Description

Master's degree or equivalent
BSc (Molecular Genetics) - Jan 2001 - July 2003
Curtin University of Technology, Australia
Polytechnic diploma
Diploma in Biotechnology July 1995 - Dec 1998
Ngee Ann Polytechnic
Postgraduate diploma/certificate (including NIE postgraduate diploma)
Postgraduate Diploma in Digital Management, with Merit Jul 2021 - Feb 2023
Teesside University, Middlesbrough
Other statements of attainment, modular certificates or equivalent
Scrum Alliance
Certified ScrumMaster (ID: CSM000839585) 2018
Certified Scrum Product Owner (CSPO) (ID: CSPO000839585) 2023

Scottish Qualifications Authority
SQA Certificate in Scotch Whisky 2024

Wine & Spirit Education Trust
WSET Level 1 Award in Sake 2024
WSET Level 2 Award in Sake 2024
Master's degree or equivalent
Master in Business Administration, with Merit Apr 2011 - Nov 2015
University of Strathclyde, Glasgow
WSQ Advanced Certificate or equivalent
Advanced Certificate in Training and Assessment -2019
Institute for Adult Learning

Angela Tan

Key Domains/Areas of Practice

Angela Tan is an ACLP-certified adult educator and professional graphic recorder who specialises in visual communication. With over 23 years of corporate experience in business solutions consulting, project management, training, and facilitation, she helps organisations grow and communicate clearly with visuals.

Angela helps businesses transform ideas and complex concepts into easy-to-understand visual representations that are meaningful and can promote better understanding of content and increase data retention. In 2023, Angela was an honouree of the Singapore 40-over-40 Career Transitioner/Restarter category that recognised women who embarked on a new career path despite the risks.

Qualifications Levels and Description

WSQ Advanced Certificate or equivalent
WSQ ACLP (Advanced Certificate in Learning and Performance) -2021
Institute of Adult Learning
Polytechnic diploma
Specialist Diploma in Coaching, Guidance & Facilitation Skills - 2024
Singapore Polytechnic
Other locally or externally developed diploma (including NIE diploma, SIM diploma, LASALLE diploma, NAFA diploma)
Diploma in Child Psychology & Learning Disorders Management - 2015
College of Allied Educators
** Awarded for academic excellence in Counseling & Child Psychology
First degree or equivalent
BSc. in Info Systems & Comp Science - 1998
National University of Singapore
Other statements of attainment, modular certificates or equivalent

2021
1. eduScrum® Certified Trainer (eduScrum® International)
2. Storytelling for LeadersTM (Anecdote International)
3. Connecting the Dots in Learning & Facilitation using Mind Mapping / Institute of Adult Learning
2019
1. Agile Approach in Project Management (NTUC Learning Hub)
2. Agile Certified Practitioner (NTUC Learning Hub)
2018
1. Adobe Photoshop CC (Acadia Training)
2. Adobe Illustrator CC (Acadia Training)
2017
1. Bikablo® Visual Facilitation (Bikablo® International)
2. Innovate through Design Thinking (UXStudio Co.)
2015
1. Process Facilitation Skill Workshop (iDialogue)
2013
1. Think on Your Feet (Singapore Institute of Management (SIM))
2. Writing Dynamics (Singapore Institute of Management (SIM))

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Trainers' Profile

Aaron Chong

Alan Karn

Alex Fong

Alvina Fu

Andy Ang

Angela Tan