Trainees' Ratings
The Training Quality and Outcomes Measurement (TRAQOM) ratings are contributed by trainees who have attended SSG-funded courses. The quality rating measures trainees' perception of learning quality, customer service, trainer and course content. The impact rating measures trainees' perception of how well this course has benefitted their work and career 6 months after course completion.
Trainers' Profile
Elly Tan
Coming Soon!
Evelyn Yeo
Evelyn is a passionate, inspiring and effectively bilingual Adult Educator. She spent
more than 3 decades providing training and consultancy services in service industry,
particularly retail in Singapore and also internationally, namely, Canada, China,
Hongkong, Indonesia, Malaysia and Taiwan. In...
Fern Deng
Behind Ferns effective teaching methods lies a wealth of marketing and sales experience. She possesses 12 years of experience in the Luxury Retail industry which has enabled her to become a master of digital marketing strategy and analytical thinking and communications.
Fern is an Associate Certified...
Go Seng Bing
Coming Soon! ...
Gold Poovan
Poovan is a highly experienced, ACTA/ACLP-certified trainer and digital marketing expert with over 20 years of management, customer service, and marketing experience in various industries. He enjoys using a collaborative and interactive approach to help businesses and marketers put the customer at...
Grace Koh
Grace started her career as a relationship manager in the financial industry before spending a stint as Head of Digital Marketing in a digital agency before returning to financial services as an associate director of sales. Throughout the course of her career, she has developed excellent interpersonal...